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International Forum of Parliament Visitor Centers 22-24 May 2019

The International Forum of Parliament Visitor Centers took place from 22-24 May 2019 in Vienna. Under the working title “Innovation Lab 4 Democracy” 80 international participants from 35 different countries gained insight into Service Design/Design Thinking methods, how these methods can be used to evaluate existing services and how innovations can be created.

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In October 2015 the Visitor Center of the state of Israel pro­posed the establishment of a professional forum of visitor centers in parliaments throughout the world. The objective of the Forum is to foster professional cooperation among par­li­a­ment visitor centers and to facilitate the sharing of know­ledge and experience. More