International Forum of Parliament Visitor Centers 22-24 May 2019

The International Forum of Parliament Visitor Centers took place from 22-24 May 2019 in Vienna. Under the working title “Innovation Lab 4 Democracy” 80 international participants from 35 different countries gained insight into Service Design/Design Thinking methods, how these methods can be used to evaluate existing services and how innovations can be created.


In October 2015 the Visitor Center of the state of Israel pro­posed the establishment of a professional forum of visitor centers in parliaments throughout the world. The objective of the Forum is to foster professional cooperation among par­li­a­ment visitor centers and to facilitate the sharing of know­ledge and experience. More